The limited warranty on all TEAC brand products is 1 year. TEAC provides this warranty in the U.S.A. only on products imported by ONKYO USA Corporation and sold only by authorized dealers as new equipment.
In the unlikely event that warranty service is needed, the consumer must provide a copy of their original bill of sale, and, if applied for and received, any extended warranty certificate (where applicable) to the independent TEAC Service Center noted under Customer Service.
IMPORTANT INFORMATION ON MODIFIED PRODUCTS!
Modifying products immediately voids all warranties from TEAC. TEAC in the U.S.A. will not service product under warranty that has been opened by end-users, modified or altered by any third-party companies.
Because we cannot know what these “mods” are, how they affect other circuits within the TEAC product or most importantly, affect the timing and control functions within the product, we are not able, at any cost, to provide service or support for a modified TEAC product. Modified products should be returned to the modifier for service.
CUSTOMER SERVICE
For questions regarding product features, specifications, “hook-up” and operation, please call your retail dealer. Your dealer is the one most likely to be able to help you on an expedited basis.
If your dealer is unavailable or unable to help, then please email your question(s) to teacadmin@teac-usa.com for assistance. If you would like to return your product to us for service, please use the guidelines below. No Return Authorization (RA) number is needed.
Tap Electronics Company
6920 Hermosa Circle
Buena Park, CA 90620
Tel: (714) 562-7400 ext. 7005
e-mail: service@tapelectronics.com